Privacy Policies
Loxley Orbit Public Company Limited
Personal Data Protection Act (PDPA)
for External Individuals
1. Introduction
This privacy notice explains how Loxley Orbit Public Company Limited collects, uses, and discloses the personal data of its external individuals, including business partners, customers, and visitors.
2. Definitions
-
"Company" refers to Loxley Orbit Public Company Limited.
-
"Personal Data" means data about a natural person that enables the identification of that person, whether directly or indirectly, but does not include the data of the deceased.
-
"Sensitive Personal Data" means personal data relating to race, ethnicity, political opinions, religious or philosophical beliefs, sexual behavior, criminal records, health information, disabilities, trade union information, genetic information, biometric information, or any other data that may lead to unfair discrimination against the data subject.
3. What Personal Data We Collect
-
Personal details such as name, age, gender, date of birth, nationality, ID card number, passport number, signature.
-
Contact information such as address, phone number, email, and social media accounts.
-
Work-related information such as job title, department, and work email.
-
Information on attached documents such as business cards, ID card copies, passport copies, tax ID card copies, driver's license copies, house registration copies, purchase orders, quotations, invoices, company certificates, VAT registration certificates, contracts, service request forms, and service confirmation forms.
-
Sensitive personal data such as religion, blood type, body temperature, and health data.
-
Digital access data such as IP address, email logs, cookies, and clickstream data.
-
Other data such as date and time of contact with the company, travel data, contact with infected individuals, call center recordings, communication records, photos, videos, CCTV footage, customer feedback and complaints.
4. Sources of Personal Data
-
Directly from you through verbal communication, documents, online forms, and website or platform usage.
-
Indirectly from third parties such as your employer, service providers, business partners, and public sources.
5. Purposes of Collecting Personal Data
-
Specific purposes: These apply to different categories of external individuals. For example, for business partners, the purposes include contract negotiation, payment processing, and compliance with accounting and tax laws. For customers, the purposes include sales and service fulfillment, customer support, and marketing.
-
General purposes: These apply to all external individuals and include business relationship management, legal compliance, and protection of legal rights.
6. Impact of Not Providing Personal Data
-
Failure to provide personal data may result in the inability to enter into or perform contracts, receive services, or comply with legal requirements.
-
For website and platform users, not providing data may affect website functionality and access to certain information.
-
For visitors, not providing data may result in not being granted access to company premises.
7. Disclosure of Personal Data
-
Personal data may be disclosed to relevant departments within the company, affiliated companies, service providers, business partners, and third parties as required by law.
-
Data may be transferred to countries with different data protection standards, but the company will ensure adequate protection.
8. Data Retention
-
Personal data will be retained for a period not exceeding 10 years for business partners and 2 years for customers.
-
Data of visitors will be retained for a period not exceeding 1 year.
-
Data may be retained longer for legal compliance, debt collection, and protection of legal rights.
9. Your Rights
-
You have the right to withdraw consent, access and request copies of your data, request data transfer, object to data processing, request deletion or anonymization of data, request restriction of data processing, request correction of data, and lodge complaints.
10. Changes to Privacy Notice
The company may update this notice from time to time.
11. Contact Information
For questions or concerns, contact the company or the data protection officer.
Personal Data Protection Policy for Using the MVIS Application
Loxley Orbit Public Company Limited ("the Company") recommends that you familiarize yourself with this privacy policy. This policy outlines how the Company handles your personal data, including collection, storage, usage, disclosure, and your rights. To inform you of the Company's personal data protection policy, the Company hereby announces the following privacy policy:
Limited Collection of Personal Data
The collection of personal data shall be conducted with a lawful and fair purpose, scope, and method. Data collection and storage shall be limited to what is necessary for providing services or other electronic services under the Company's objectives. The Company will ensure that data subjects are informed and provide consent electronically, via Short Message Service (SMS), or according to the Company's methods.
The Company will seek your consent prior to collecting data, except in cases where it is required by law, such as the Telecommunications Business Act, the Computer Crime Act, the Anti-Money Laundering Act, etc., or where it is for your benefit and obtaining consent is not possible at that time, or for the benefit of your life, health, or safety, or for the benefit of the investigation of an inquiry official or court proceedings, or for the use of providing network services, maintaining and improving the network, or for the benefit of education, research, statistics, or public benefit.
The Company will not collect your sensitive personal data, such as genetic data, sexual behavior data, or data that may cause harm, damage reputation, or lead to unfair discrimination or inequality, unless it has received your express written consent or it is required by law, such as the Telecommunications Business Act, the Computer Crime Act, the Anti-Money Laundering Act, etc., or where it is for your benefit and obtaining consent is not possible at that time, or for the benefit of your life, health, or safety, or for the benefit of the investigation of an inquiry official or court proceedings, or for the benefit of education, research, or statistics, or for the benefit of the public.
Your personal data obtained by the Company, such as your name, age, address, phone number, ID card number, usage time, device activity within the service, device ID, location and time, geographic location data, etc., which can identify you and is complete and current, will be used only in accordance with the Company's operational objectives. The Company will implement strict measures to maintain security and prevent unauthorized use of personal data.
Purpose of Collecting and Storing Personal Data
The Company collects, stores, and uses your personal data for the Company's operations in providing telecommunications services, improving network quality, calculating and charging for services, and conducting research and data analysis in accordance with the Company's operational objectives and to improve the quality of the Company's services for greater efficiency. If there are any subsequent changes to the purpose of personal data collection, the Company will notify you.
The data collected and the reasons for collection are as follows:
Data Collected and Reasons for Collection
The Company will use the data collected from all of the Company's applications to provide services, maintain, protect, improve, develop new services, and protect the Company and you, as well as to present content that is customized to suit your usage, such as displaying search results relevant to you, displaying advertisements for services that may interest you and benefit you.
In addition, when you contact the Company, the Company may keep records of conversations between you and the Call Center that the Company has provided as a channel for receiving notifications, providing advice, and recommending solutions related to the use of the application. The Company may also keep records of the email address you provide to receive various recommendations in order to improve and develop the Company's services and those of its affiliates, and to notify you via the address you provide.
Data Collected and Reasons for Collection
Name, age, address, phone number, ID card number, usage time, device activity within the service, device ID, location and time, geographic location data. If you wish to take full advantage of using the application, the Company may ask you to create a public profile with your name and picture.
Data the Company Receives from Your Use of the Application
The Company collects data from your use of the application, which consists of at least the following data:
Mobile phone/digital device data: The Company will collect device-specific data such as hardware model, operating system and version, mobile network data, phone number, and device identifier that allows the Company to know which device you are using to access the application in order to customize services and analyze problems appropriate for that device. Recorded data: When you browse data and/or content from this application, the Company will record such browsing data and/or content in the following collection sources: on the Company's own server, and/or on the server of an affiliate, and/or on the server of a reliable partner of the Company that manages the data in the application under contract. Phone state data: The Company may access and process data about the operating status of your mobile phone, whether it is on or off, and/or data about network connections, such as whether it is connected via a mobile network or Wi-Fi.
This is for the following purposes:
To be able to check if you can use the application immediately without having to enter OTP information before use. To create a splash screen before accessing the main page of the application. To customize the application service to suit the usage status of each device, such as switching usage modes and adjusting the volume for navigation.
Camera data: When you use this application, the Company may access, collect, and process photo data, video, and location of your photos and/or videos for the following purposes:
To allow the application to scan QR codes of usable digital devices. SMS data: When you use this application, the Company may access and process data about your contacts and mobile phone numbers for use in sending SMS messages for the following purposes: To allow the application to scan QR codes of usable digital devices.
Location data: When you use the Company's application, the Company may access, collect, and process data about your actual location. The Company uses a variety of technologies to determine location, such as IP address, GPS sensors, or other tools that may provide the Company with data about devices in close proximity to Wi-Fi access points and cell towers.
This is for the following purposes:
To identify the current location of the user on the map. Storage data: The Company may collect and store data on the storage space of your mobile phone/digital device, including personal data on your device, using various methods such as web browser storage and application data caching.
This is for the following purposes:
To allow the application to read and/or update map data and saved areas. Account data: When you use the Company's application, the Company may access, collect, and process data about your application account to verify the Token and/or UDID of your mobile phone/digital device. This is for the following purposes: Cookies and similar technologies: The Company, its affiliates, and/or its business partners may use various technologies to collect and store data when you visit the Company's website and/or use its services. This includes using cookies and similar technologies to identify your browser or device and/or to collect and store data when you interact with services that the Company provides to its affiliates and/or business partners, such as advertising services.
This is for the following purposes:
To provide promotional messages about the application to you. To verify and authenticate user accounts. Unique Application Number data: This application has a unique application number for sending data to the Company when the user installs or uninstalls the application, or when the application contacts the Company's service servers from time to time.
This is for the following purposes:
To automatically update application data. Limited Collection of Personal Data, Quality of Personal Data
Your personal data obtained by the Company, such as your name, age, address, phone number, ID card number, etc., which can identify you and is complete and current, will be used only in accordance with the Company's operational objectives. The Company will implement strict measures to maintain security and prevent unauthorized use of personal data.
Security Measures
The Company will use and disclose your personal data with your consent, and it must be used in accordance with the purpose of the Company's data collection and storage.
The Company will ensure that its staff does not disclose, display, or make apparent in any other manner your personal data beyond the intended purpose or to external parties, except that the Company may share or disclose your personal data with its affiliates, group companies, and partners who are directly responsible for managing the application under contract with the Company, or other companies with credible privacy policies, in order to provide services, maintain, protect, improve, develop new services, and protect the Company and you, as well as to present content that is customized to suit your usage, such as displaying search results relevant to you, displaying advertisements for services that may interest you and benefit you, by following the recommendations and privacy policy of the Company, including appropriate confidentiality and security measures.
This may also be done in cases where it is required by law, such as the Telecommunications Business Act, the Computer Crime Act, the Anti-Money Laundering Act, etc., or where consent has been obtained from you, or for the benefit of your life, health, or safety, or for the benefit of the investigation of an inquiry official or court proceedings, or for the benefit of education, research, or statistics, or for the benefit of the public.
The Company recognizes the importance of maintaining the security of your personal data. The Company has therefore established appropriate security measures that are consistent with the confidentiality of personal data to prevent the loss, access, destruction, use, alteration, modification, or disclosure of personal data without authorization or unlawfully, as stipulated in the Information Security Policy. The Company has restricted access to personal data to only those employees, agents, and representatives of the Company who have a need to access such data (Need to Know Basis) to process the data. Such persons must strictly comply with the confidentiality requirements under the contract. Any violation will result in severe penalties. Disclosure Regarding Practices, Procedures, and Policies Relating to Personal Data
The Company has a policy of complying with the law, including the announcement of the National Broadcasting and Telecommunications Commission (NBTC) on measures to protect the rights of telecommunications users with respect to personal data, privacy rights, and freedom of communication via telecommunications, and laws related to personal data. The Company has also issued measures to protect user data on the Company's website.
Orbit Meet Transcriber
Privacy Policy
Effective Date: January 16, 2025
Loxley Orbit Public Company Limited ("Loxley Orbit") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our "Orbit Meet Transcriber" application (the "App"). This policy is designed to comply with the Thailand Personal Data Protection Act B.E. 2562 (PDPA) and relevant internet laws.
1. Information We Collect
The App collects the following information when you use it:
-
Meeting Content: This includes audio and video recordings of your Google Meet meetings for the purpose of transcription.
-
Transcribed Text: The text generated from the meeting recordings.
-
Usage Data: This includes information about how you use the App, such as the features you use and the time and date of your usage.
-
Device Information: This includes information about your device, such as the operating system, browser type, and IP address.
2. How We Use Your Information
We use your information for the following purposes:
-
To provide and improve the App: We use the meeting content to generate transcripts and to improve the accuracy of our transcription service. We use usage data to understand how users interact with the App and to identify areas for improvement.
-
To communicate with you: We may use your information to send you updates about the App or to respond to your inquiries.
-
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your information to the following third parties:
-
Google: As the App is a Chrome extension that integrates with Google Meet, we may share your meeting content and transcribed text with Google only for the purpose of providing and improving the App.
-
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under the PDPA, you have the following rights with respect to your personal data:
-
Right to access: You have the right to access your personal data that we hold.
-
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold.
-
Right to erasure: You have the right to request that we erase your personal data in certain circumstances.
-
Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
-
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
-
Right to object: You have the right to object to the processing of your personal data in certain circumstances.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Loxley Orbit Public Company Limited
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.
9. Governing Law
This Privacy Policy is governed by the laws of Thailand.
By using the Meet Transcriber app, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.